FAQ's

Can I leave my car at PATCO for more than 24 hours?

PATCO’s policy is that parking is limited to 24 hours. Occasionally customers have special circumstances and request an exception to this rule by calling 856-772-6968 prior to parking in a PATCO lot.  Such requests are handled on a case by case basis during office hours (8 a.m. to 5 p.m. on weekdays). We recommended that passengers who are traveling out of town be dropped off at a PATCO station if at all possible.

Who do I call if I have lost something on PATCO?

Please call 856-772-6900 or 215-922-4600. Customer Service Agents are available 24 hours a day.

How do I get to the airport using PATCO?

Exit PATCO at 8th/Market Streets. If arriving from New Jersey, use the stairs/escalator/elevator toward the front of the train to gain easy access to the 8th/Market south exit from PATCO. (If arriving from another Philadelphia station, exit the train and take the stairs/escalator/elevator toward the rear of the train.) When exiting the fare gate, either take the elevator immediately in front of you, or turn to your left to reach a wide spiral staircase to street level. Walk west two blocks on Market Street toward City Hall until you see a sign for Jefferson Station on your right.

How do I get to the stadium complex in South Philadelphia?

To reach Citizens Bank Park, Lincoln Financial Field, or the Well Fargo Center, exit PATCO at 13th/Locust Street Station. Take the escalator to concourse level and exit PATCO's fare gates. Follow the orange signs approximately one block through the concourse to the Broad Street Line at Walnut/Locust. Ride SEPTA's Broad Street Line south to AT&T Station. (A discounted round-trip SEPTA transfer is available from PATCO vending machines in New Jersey for $3.10. This transfer is dispensed as two slips, one of which is valid for 1 hour from the time of purchase and the other is valid for 24 hours.)

May I bring an animal on the train?

Service animals trained to assist the disabled are permitted on PATCO.  However, pets are allowed on PATCO only if enclosed in a carrier which can be accommodated in the lap of the passenger without danger or annoyance to other passengers.

How do I get a job (or another job) at PATCO?

Job Openings are posted on our website. Please visit the Employment link.

When we advertise available positions, please submit your resume with a cover letter stating which position(s) you are interested in. Please be mindful of each position’s minimum qualifications, along with deadline dates for submission. Once we receive your information, we will evaluate your credentials to determine if you meet the minimum qualifications. At which time, if you are deemed a viable candidate, we will contact you to schedule an interview and/or invite you in for testing. Thank you for your interest in the Authority, and we wish you success with your employment search.

How can my company be notified of upcoming bids or projects?

For Engineering contracts and Purchasing bids & annual contracts, please check the DRPA website periodically under “Bids & Contracts.” We do not maintain bidders list for Engineering contracts. However, we do keep a vendors list for Purchasing. To be listed on our Purchasing bidders list, please click here to download the DRPA/PATCO Vendor Profile Form. Submit the completed form to us, and you will be added to our database.

I am doing a school project on bridges or PATCO, how can I get materials for research?

DRPA’s website has extensive information on our bridges and PATCO, including history timelines and our Comprehensive Annual Financial Report. If you cannot find what you are looking for on our website, please call the Corporate Communications office at (856) 968-2221.

For FAQ's on the FREEDOM Card see our FREEDOM FAQ's page.