PATCO Customer Service
We are currently experiencing technical difficulties with our main customer service phone numbers. As we work to resolve the issue, please call (856) 772-3990 or use a call for aid phone to reach a customer service agent.
Posted 12/31/22
FREEDOM Card Customer Service
For PATCO FREEDOM Card Customer Service, please call 1-877-373-6777 or visit a FREEDOM Card Service Center.
FREEDOM Card Service Centers:
Woodcrest Station Service Center: Open Monday through Friday from 7 a.m. to 6 p.m.
Broadway Station Service Center: Open Mondays from 10 a.m. to 2 p.m.
Closed holidays. Anticipated changes to service center hours will be posted on our homepage.
PATCO emails are not staffed on a 24/7 basis. Inquiries and comments are reviewed Monday through Friday during regular business hours. Emails requiring a reply are normally addressed within at least 48 working hours of receipt. Inquiries submitted after hours, on a weekend or holiday will be addressed the following business day.
Please note that our email system is not encrypted or secured. Do not send private information such as credit card numbers via email.