PATCO Customer Service
Customer Service is very important to PATCO, and to help us better serve you, we welcome all forms of feedback. Please feel free to give us a call at (856) 772-6900
or (215) 922-4600 at any time of the day or night, or you can use the form below to contact us.
FREEDOM Card Customer Service
For PATCO FREEDOM Card Customer Service, please call 1-877-373-6777 or visit a FREEDOM Card Service Center.
FREEDOM Card Service Centers:
Woodcrest Station Service Center: Open Monday through Friday from 7 a.m. to 6 p.m.
Broadway Station Service Center: Open Mondays from 10 a.m. to 2 p.m.
Closed holidays. Anticipated changes to service center hours will be posted on our homepage.
PATCO emails are not staffed on a 24/7 basis. Inquiries and comments are reviewed Monday through Friday during regular business hours. Emails requiring a reply are normally addressed within at least 48 working hours of receipt. Inquiries submitted after hours, on a weekend or holiday will be addressed the following business day.
Please note that our email system is not encrypted or secured. Do not send private information such as credit card numbers via email.