FREEDOM Customer Service
Supervisors available in the stations during morning commute.- Customer Service Agents available 24/7 via Call For Aid phones
- FREEDOM Service Center Associates (1-877-FRDM-777 or 1-877-373-6777) located at the Broadway Station (in the Walter Rand Transportation Center). FREEDOM Service Center hours are 7 a.m. to 7 p.m. on weekdays.
- You! See your balance on the fare gate as you pass through or view your last 10 FREEDOM transactions at the AVM

